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Sky

FAQs 

  • What are your hours of operation and rates?
    We are a Year round Preschool and operate Monday to Friday, 8:30 A.M. to 6:00 P.M. We are only closed for 10 days of the year for major holidays. Our tuition rates are charged on a monthly basis by age: These monthly tuition rates are based on a full time schedule, we currently do not offer any part time hours or rates.
  • What is your child to teacher ratio?
    Our child to teacher ratio are Infant 3:1, Toddler 4:1, 2's 8:1, and Preschool 12:1.
  • Are meals/snacks provided for my child at school?
    We offer morning and afternoon snacks. We aim to serve fresh, healthy, and nutritious snacks for the children.
  • Should I stay with my child on the first day?
    We suggest for parents to leave immediately and tell your child you will return to pick them up. Leaving immediately after drop off helps the staff to get your child acclimated to the school. If needed, parents can stay for an hour. Our school does have an open door policy meaning parents are welcome to check in on their child at any time of the day.
  • How will I know what kind of day my child had?
    Electronic notes are emailed or sent on Procare to parents on a daily basis. These daily notes include information such as: mood of child, amount of food/lunch child ate, books read, songs and music sang, diapering and potty schedule, activities, outdoor play time, etc… Pictures and even videos are sent to parents!
  • Is there a Transition Period for my child? How do parents handle Separation Anxiety?
    The first few days of school are known as “Phase-In.” During a transition period children will meet their new teachers and classmates, and are gradually familiarized with school and classroom routines. Parents or guardians will receive a specific schedule for your child's transition. If you are in doubt as to whether you should leave the classroom ask your child’s teacher. One parent is expected to be available for portions of Phase-In to meet their children’s teachers and to fill out appropriate forms. The length of time it takes before your child attends a full schedule will depend on the age and the individual child. Children are all unique. Never try to sneak out while your child is engaged in an activity. Always give a kiss or hug and say “goodbye” and most importantly, always say that you’re coming back. Teachers and Director are available to help any child who is having a particularly tough transition and teachers will provide necessary feedback to parents during the process. Separation anxiety is a normal developmental stage where children experience anxiety when they are separated from their parent. Separation is a process. Some children have no separation anxiety and some children experience anxiety for several weeks. It is important to comfort the child and let them know it is okay to cry or feel upset. Teachers manage separation by utilizing proven strategies to lessen the unknown, such as classroom visitation, consistent schedules and routines, bringing familiar items from home, and creating a open and honest communication with parents.
  • Do you accommodate allergies and dietary restrictions?
    It is our goal to keep each child with a food allergy safe and to honor identified food restrictions to best of our ability. The teachers will post all food allergies in the classroom in clear view along with the child’s photo. In order to best meet the children’s special dietary needs, it is essential that the center staff and parents work closely together. Parents should discuss it with the Director and the child’s teachers upon enrollment. Parents must submit written documentation with specific guidelines for addressing each special type of dietary need and food allergy If the child’s physician prescribes an Epi Pen, parents are responsible for providing this in a zip lock bag with the child’s first and last name clearly labeled, as well as the medication’s expiration date. The Epi Pen will be stored in the classroom emergency bag, 5 feet above the floor in a visible location. If the child’s allergy status changes, parents must notify the staff and Director of these changes and update the child’s posted allergy sheet in the classroom.
  • Are you licensed?
    Yes, we are licensed. Our licenses are: #430709672, #430709674.
  • Are there Parent-Teacher conferences and how are they scheduled?
    Parent-Teacher conferences are scheduled in the Spring and Fall. The teachers will go over your child's assessment through the use of tracking forms.
  • How do parents find out about what is happening at the school or would like to speak to a teacher?
    Parents can find what is happening at the school or speak to a teacher through Procare. Procare is the main source of communication between the parents and staff. It is a friendly and easy-to-use child care mobile app that enhances family engagement with the school and staff. Not only does it allow parents to see their child day-to-day activities, it has many functionalities such as sharing photos to videos of your child to you directly, keeping track of attendance, potty check, nap times, and etc.
  • How much time do you spend outside?
    Children get outside play time up to 2 hours a day.
  • What enrichment programs are offered?
    We currently offer Spanish and Mandarin as our enrichment programs.
  • Does your school have a security system?
    Our school's front entrance is locked at all times throughout the day and the door is secured by a keypad. The front entrance can only be entered by entering the school provided keypad code.
  • What age can I join?
    Enrollment is allowed between 6 weeks - 6 years.
  • How do I enroll?
    To apply, a completed Application must be submitted to the director with a one-time application fee of $200. The fee will be refunded only if the center cannot offer an enrollment date 15 days or less before or after the date specified on the Application, unless the child is enrolled earlier. Within each group, applications are prioritized by the date of receipt. The center reserves the right to adjust the priority based on the needs of children and/or their age distribution. Barring reservations by the child's physician, unsatisfactory previous experience in child care, or another significant concern, every child is considered eligible for enrollment.
  • Is the application fee refundable?
    No, the application fee is non-refundable. The fee will only be refunded if the center cannot offer an enrollment date 15 days or less before or after the date specified on the Application, unless the child is enrolled earlier.
  • Is there space in the program to enroll my child? Does my child have to be Potty Trained?
    Enrollment is on-going and a child may enter at any time during the year. We do not have a potty-trained prerequisite for up to age of two years old. At three years old, your child is required to be potty trained.
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